How does Simplr offer the platform at such a low cost?

Simplr was built from the ground up as a technology company by veterans of the industry. By outsourcing to the best available customer support talent, we operate without having to worry about costly overhead and can pass those savings directly onto our clients.

Additionally, the capabilities of our machine learning systems help our specialists reduce the time it takes to resolve an inquiry and do so with greater accuracy, keeping the costs of training and onboarding relatively low. Leveraging automatically updated FAQs and knowledge bases goes a long way in making our onboarding process, for both customer support specialists and our clients, as easy and fluid as possible.