How does Simplr minimize onboarding time?

Utilizing our proprietary onboarding process, Simplr aims to begin processing your inbound tickets within hours of getting activated on the platform. By leveraging our machine learning capabilities and combining them with knowledge of established service models, Simplr's customer support specialists can offer the right answer to your customer while matching the tone of in-house representatives for 60-80% of all inquiries.

Additionally, our specialists are hired and trained for each organization and vertical where they handle inquiries. With an emphasis on e-commerce systems and high-growth companies, we can handle tickets from any industry, especially fashion/apparel, food, beauty, consumer electronics, and home goods.