Adding a Salesforce Live Agent User for Simplr

1. Upon logging into Salesforce Lightning, click the gear in the top right and then Setup

2. In the left panel menu, Click Users > Users > New User

3. Fill in the following information:

        i. Last Name: Simplr

        ii. Alias: Simplr

        iii. Email:

        iv. Username:

        v. Nickname: Simplr

        vi. Role: This can be left as "<None Specified>"

        vii. User License: Salesforce

        viii. Profile: System Administrator

        ix. Check the following boxes: Active and Chat User

        x. Click Save